I've been listening to the Ed Foreman Healthy Happy and Terrific tape set on the way home at night. Helps me go into my house with a smile on my face. Also makes me wonder if employers should offer that to their people. Would make a difference in some circumstances.
Yesterday on my way to work, I had to get some money out of the ATM as the WIXYmobile needed gas. I stopped at the Circle K in Wadsworth, located in front of the Evil Big Box Store(tm). I went in, got a Beacon Journal, two bottles of Coke Zero, and paid for 25 dollars of fuel. The cashier was a young lady named Tabatha. I notice every time I'm in that store that she has a very bubbly personality, something some think should be illegal at 5am. I also notice that she is married. Most women would prefer to be home, asleep in bed, cuddled next to their husbands at that time. Tabatha evidently prefers to make the best out of her situation and whenever I stop there this burst of enthusiasm makes my long trip to work a bit easier. I think Tabatha should be rewarded for this exceptional customer service.
Now in comparison is this cashier(name unknown) working the same shift at the Evil Big Box Store(tm). This young lady acts as if she is doing you a favor by taking your money off your hands. The other morning I went there to get some items for my lunch. I go to her register, the only one open at the time. She comes to her register and I "How are you doing this morning?" She replied with "I'm doing okay this DAY." She rings me up and I pay her, concluding with, "Have a good day and thank you for working at Walmart*" She grumbles something at me and I'm on my way. Makes me wish the Giant Eagle is open at that time.
With people not making as much money nowadays and therefore not having as much disposablle income, if the situation was even, which cashier would you rather deal with? I choose Tabatha.
Yesterday on my way to work, I had to get some money out of the ATM as the WIXYmobile needed gas. I stopped at the Circle K in Wadsworth, located in front of the Evil Big Box Store(tm). I went in, got a Beacon Journal, two bottles of Coke Zero, and paid for 25 dollars of fuel. The cashier was a young lady named Tabatha. I notice every time I'm in that store that she has a very bubbly personality, something some think should be illegal at 5am. I also notice that she is married. Most women would prefer to be home, asleep in bed, cuddled next to their husbands at that time. Tabatha evidently prefers to make the best out of her situation and whenever I stop there this burst of enthusiasm makes my long trip to work a bit easier. I think Tabatha should be rewarded for this exceptional customer service.
Now in comparison is this cashier(name unknown) working the same shift at the Evil Big Box Store(tm). This young lady acts as if she is doing you a favor by taking your money off your hands. The other morning I went there to get some items for my lunch. I go to her register, the only one open at the time. She comes to her register and I "How are you doing this morning?" She replied with "I'm doing okay this DAY." She rings me up and I pay her, concluding with, "Have a good day and thank you for working at Walmart*" She grumbles something at me and I'm on my way. Makes me wish the Giant Eagle is open at that time.
With people not making as much money nowadays and therefore not having as much disposablle income, if the situation was even, which cashier would you rather deal with? I choose Tabatha.
Comments
Have a GREAT day Cliff..
This stuff of service with a smile is a thing of the past it seems. But I do the same as you and try to start a conversation. I usually try to pay them a compliment or say something un-work related, to take their mind of the fact that they have to be on their feet all day. I sure wouldn't like some of the jobs out there.
I keep vowing never to return, and yet I do. Tabitha? Where are you?!
That made our day quite a bit brighter. It makes a world of difference when people are polite and kind, and they appreciate what you do.