On my way to work this morning, I stopped at Circle K for my newspaper and pop to take to work. I was pleasantly surprised to see Tabatha working there, as I hadn't seen her since I wrote this post about her. Out of curiosity, after explaining to her that I wrote about her on my blog, if she had heard from regional office. I had also wrote an emailing to them, complete with a link to that blog post. She told me that she hadn't.
That's a real shame. People who do a good job and make people feel welcome when they come to make any purchase need to be rewarded. You can argue that this is why they get a paycheck and almost be right. But you also have to take into consideration that people like Tabatha will bring customers back when other places are open offering the same items at the same prices.
Cashiers are called on the carpet when they are rude to customers, so reward those who provide exceptional customer service. Your bottom line might reflect this in a good way.
Cliff Note: I did spell "Tabatha" correctly, as that was the way it appeared on her badge.