Earlier this month I posted about the way I treat most cashiers. I say things like thank you for working at ----. Almost all of the time they love it. I thought about this tonight as I was buying some milk and cheddar cheese at the Rittman IGA.
I was paying for my two items and said after I got my change and receipt, "thank you for working at IGA". As usual I shocked both the cashier and the bagger. Last time I checked, the evil big box store did not have baggers. Anyway the cashier then stepped up and said, and thank you for shopping at IGA. The bagger said I like that! All three of us got what we wanted, they got customer appreciation and I got a smile and a chuckle from both.
Back to the IGA: The Fouttys have done a tremendous job serving the town since the store opened in June. The store is clean and orderly, and if they don't have it, they will order it. I went there Sunday to get some macaroni salad, about two pounds, and one of the employees looked at me and said, "we really appreciate your business." That has never happened at the evil big box store.
This business really serves the community and I feel that there are about 6300 most important folks in this town as far as they are concerned.